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Blog Left Sidebar Archives - Ellebel Technologies Ltd
What is Ecommerce?

Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. Ecommerce is often used to refer to the sale of physical products online, but it can also describe any kind of commercial transaction that is facilitated through the internet.

Whereas e-business refers to all aspects of operating an online business, ecommerce refers specifically to the transaction of goods and services.

The history of ecommerce begins with the first ever online sale: on the August 11, 1994 a man sold a CD by the band Sting to his friend through his website NetMarket, an American retail platform. This is the first example of a consumer purchasing a product from a business through the World Wide Web—or “ecommerce” as we commonly know it today.

Since then, ecommerce has evolved to make products easier to discover and purchase through online retailers and marketplaces.  Independent freelancers, small businesses, and large corporations have all benefited from ecommerce, which enables them to sell their goods and services at a scale that was not possible with traditional offline retail.

Global retail ecommerce sales are projected to reach $27 trillion by 2020.

Types of Ecommerce Models

There are four main types of ecommerce models that can describe almost every transaction that takes place between consumers and businesses.

1. Business to Consumer (B2C):
When a business sells a good or service to an individual consumer (e.g. You buy a pair of shoes from an online retailer).

2. Business to Business (B2B):
When a business sells a good or service to another business (e.g. A business sells software-as-a-service for other businesses to use)

3. Consumer to Consumer (C2C):
When a consumer sells a good or service to another consumer (e.g. You sell your old furniture on eBay to another consumer).

4. Consumer to Business (C2B):
When a consumer sells their own products or services to a business or organization (e.g. An influencer offers exposure to their online audience in exchange for a fee, or a photographer licenses their photo for a business to use).

Examples of Ecommerce
Ecommerce can take on a variety of forms involving different transactional relationships between businesses and consumers, as well as different objects being exchanged as part of these transactions.

1. Retail:
The sale of a product by a business directly to a customer without any intermediary.

2. Wholesale:
The sale of products in bulk, often to a retailer that then sells them directly to consumers.

3. Dropshipping:
The sale of a product, which is manufactured and shipped to the consumer by a third party.

4. Crowdfunding:
The collection of money from consumers in advance of a product being available in order to raise the startup capital necessary to bring it to market.

5. Subscription:
The automatic recurring purchase of a product or service on a regular basis until the subscriber chooses to cancel.

6. Physical products:
Any tangible good that requires inventory to be replenished and orders to be physically shipped to customers as sales are made.

7. Digital products:
Downloadable digital goods, templates, and courses, or media that must be purchased for consumption or licensed for use.

8. Services:
A skill or set of skills provided in exchange for compensation. The service provider’s time can be purchased for a fee.

11 Benefits of Branding Your Small Business

Branding is one of the most important aspects of a successful business. It’s the first impression you give to your audience and it’s what makes you stand out among your competition. Your brand is a direct reflection of what your customers should expect from you. It’s your voice, your mission, your marketing materials, your packaging, your website. It’s the reason people will choose you over others. Simply put, branding is not just a logo. For small businesses especially, it’s important to attract and retain loyal customers and branding will do just that. If you’re on the fence about branding, here are 11 benefits you may want to consider:
1. Branding helps you stand out in a saturated market.
If you’re a small business or creative entrepreneur, you may have realized by now that there are a lot of us! It’s common for people to find a quick solution and buy a logo for $50, but they probably don’t have a set strategy for their brand. There’s no meaning behind their logo and it might not even make sense for their target audience. A good brand has a clear purpose and will help you stand out among other people in your field. Maybe what you offer or your style is similar to your competition, but clients and customers will choose you because of your brand, your whole package and vibe. First impression is everything.
2. Branding gives you credibility.
Having an established and clear brand will make you look like an expert. If you appear to know what you’re talking about and come across as a professional, people will be more likely buy from you.
3. With a clear brand, you can charge what you’re worth.
It can be hard to get your first clients and customers. In order to start making money, sometimes you just have to take whatever you can get. Many times, you may charge way less than what you deserve just to gain some traction in your business. With a solid brand established, you will come across as a professional and therefore you can charge like one! If you show that you produce high quality work or products, clients will be more likely to value what you offer and pay higher prices for it.
4. Branding leads to customer loyalty.
Good branding elevates a business and builds recognition and loyalty. Customers are attracted to brands that share similar values with them. When you showcase what you value through branding, customers will develop an emotional connection to you. For example, I love the brand Appointed. I could go into any Kroger or Target and pick up a regular notebook, planner or calendar, but instead I buy from Appointed because their brand resonates with me. Brand loyalty can often last a lifetime, which leads me to the next benefit of branding.
5. Branding leads to returning customers & referrals.
If you deliver what your brand promises, your customers will remember you. Your clients and audience can be the best form of marketing. If they ever need your services or products in the future, they will think of you first and will most likely refer you to their friends.
6. Branding = Consistency.
With solid branding in place, you can easily keep things consistent and make decisions more quickly when it comes to your customer experience. You won’t have to constantly question yourself on the little things like, “What font should I use? What color should I use? How should this look?” With a brand style guide, all of those things will be set.
7. Branding helps to attract your ideal clients.
As I said before, people connect with brands that share the same values. If your brand clearly represents your business, you’ll be more likely to attract the right people. For example, if you have a high-end floral business and you want to attract a higher-paying client, your branding needs to be in line. In this case, you may want to use higher quality packaging, or include a beautiful card with each purchase. The small details are important and that’s what your ideal clients will remember.
8. Branding your business will save you money and time in the long run.
For small businesses, it’s so important to watch where your money is being spent. You have to decide what is most important to you and what makes the most sense for your business. Trust me, I completely get it! It might seem easiest to just go with the cheapest solution at first, but without proper branding in place, you might not be very consistent. You may want to change your strategy, logo, messaging, website and everything else several times before you’re completely happy with it. In the long run, you may end up spending more time and money on changes, rather than setting a good foundation in the first place. Constantly changing things also won’t do anything good for your customer loyalty.
9. Branding will give you confidence in your business.
Beautiful branding will make you proud to share and market your business. If people see that you’re confident in what you do, they’ll be more likely to trust you and your expertise.
10. Established branding will make it easier to introduce new products or services.
If you already have loyal customers and a strong brand, it will be easier to introduce new products or services. Your audience will already be interested in what you do, so they will be more inclined to accept, participate in, or celebrate the new things you are offering.
11. Branding gives you a clear strategy for moving forward.
Branding sets a wonderful foundation as you move forward with your business. It will set the tone for everything you do. With a strong strategy in place, you can refer back to it and make sure that your products and services are in line with your brand’s mission and goals. For some of my favorite resources that I’ve used for my clients’ branding as well as my own, check out Helpful Resources for Creative Entrepreneurs.

I hope this was helpful if you are considering whether or not to brand your business! Please share your thoughts in the comments section or email me at hello@lisacron.design. I’d love to hear from you! If you’d like to work on your own branding, click the button below and let’s get started!

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